Orders
Once you have completed the checkout process and email will be sent to confirming that we have received your order and it is now being processed. Premade weighted blankets and covers will be posted within two working days. Custom orders can take up to two weeks for delivery.
When the order is processed and the blanket is ready to be sent to you, you will get an email to say that your blanket is on its way.
Delivery
Premade weighted blankets and covers will be posted within two working days. They will be delivered with An Post and requires a signature on delivery.
Custom orders can take up to two weeks for delivery.
Premade weighted blankets and covers will be posted within two working days. Shipping with Courier usually takes 5 to 7 business days.
Custom orders can take up to three weeks for delivery.
Returns
You have the right to return your blanket within 14 days of receiving your package.
If unsatisfied with your purchase.
Please return the product to:
Deep Sleep,
Baile nan Gall,
An Rinn,
Dungarvan,
Co Waterford
X35 VX50
Please be sure to notify us once you send back the blanket and include confirmation/receipt/tracking number that you have sent it back.
Please be sure to notify us once you send back the blanket and include confirmation/receipt/tracking number that you have sent it back .
The goods must be returned to us intact. The blanket must still be in new condition. If the blanket is stained, damaged or has any pet hairs, we will not be able to offer a refund.
Please note we do not accept custom order returns.
Please be advised that the customer bears the cost of returning the goods. Parcel2go https://www.parcel2go.com/ie/ offers courier and An Post delivery options.
After receiving the blanket, we will refund you the funds within 14 days minus delivery fee of €10.
If you receive your package from Irish Weighted Blankets and it contains incorrect items, please contact us directly with details.
If you wish to try out a different weighted blanket there is a fee of €20 per transaction.
If there any problems with your delivery, please contact us at info@deepsleep.ie or phone 089 4624194.
Under Consumer Protection Law you are entitled to return products bought online within 14 days of receiving it where you have decided you no longer want it. However, this does not extend to products that have been designed specifically for you or where the product has been damaged and not able to be resold.